Returns and warranty requests
Contact AWJ before returning any product. Eligibility depends on the product condition, reason for return, manufacturer policy and applicable warranty terms.
Products should be returned with the original accessories and packaging where reasonably possible. Installed, configured, damaged or special-order items may have different return conditions.
Technical products
For cameras, networking, access-control and smart-system products, please contact AWJ before purchase if compatibility is uncertain. We can help verify the model and intended application.
For support or a return request, contact support@awjjo.com or WhatsApp 079 587 8523.