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Support

Systems need support after installation day.

AWJ provides troubleshooting, maintenance, repairs, compatibility advice and upgrades for existing low-voltage systems.

Support & maintenance

If the system is already there, we can help keep it working.

We support CCTV, networking, intercom, access-control and automation systems through inspection, repair, upgrades and expansion.

01

Troubleshooting

Find the actual cause before replacing hardware.

02

Maintenance & repair

Inspect, repair, replace and reconfigure devices when required.

03

Upgrades & expansion

Increase coverage, storage or network capacity in a structured way.

04

Compatibility

Choose hardware that works properly with the system you already have.

Before you contact support

These details help us understand a fault in your existing system and identify the next step:

  • What stopped working, when did the issue begin, and is it constant or intermittent?
  • Which devices or areas are affected? Include the equipment make and model if known.
  • Have the equipment, cabling or network settings changed recently? A photo of the device or error message can help if available.

Contact AWJ to describe the issue

Support & maintenance

Tell us about the fault or upgrade you need.

Contact support